End to End IT Services
Supporting East African Businesses from network installation to managed support, we handle the technology so you can focus on your business.
Decision Labs goes beyond supplying hardware and software. We are a full-service technology partner — designing, deploying, and maintaining the IT infrastructure that keeps your business running. Whether you need a single installation or an ongoing managed service, our certified engineers are ready to help.
IT Consultancy
We manage the full procurement lifecycle on your behalf — from needs assessment and vendor sourcing to delivery, configuration, and installation. Our relationships with authorised distributors mean you receive genuine products at competitive prices, with no risk of counterfeit goods.
- IT needs assessment and product specification
- Vendor sourcing and price benchmarking
- Procurement management on behalf of client
- Delivery, unboxing and asset tagging
- Device configuration and setup
- Warranty registration and management
Training Programs
Our certified network engineers design, supply, and install LAN and WAN infrastructure, wireless networks, and structured cabling systems — from small offices to multi-floor enterprise environments.
- Network topology design and documentation
- Structured cabling installation
- Switch and router configuration
- Wi-Fi site surveys and wireless deployment
- VPN setup and remote access configuration
Network monitoring and ongoing management
Technical Support
We deploy on-premise servers and implement virtualisation environments using Microsoft Hyper-V and VMware — helping businesses consolidate hardware, reduce costs, and improve resilience.
- Server rack integration and cabling
- Windows Server and Linux deployment
- Microsoft Hyper-V virtualisation
- Active Directory and domain configuration
- Backup and disaster recovery setup
Installations
Our licensing specialists help you audit your current software estate, identify gaps or overspend, and establish the right licensing agreements. We provide full documentation to support compliance audits.
- Software asset inventory and audit
- Microsoft Volume Licensing advisory
- Microsoft 365 tenant setup and migration
- Adobe and third-party software licensing
License compliance documentation
