12 Years Powering East African Business with Technology

Decision Labs — Nairobi’s trusted enterprise IT partner since 2012.

Who We Are

Who We Are

Decision Labs is a Nairobi-based enterprise IT solutions company with over twelve years of experience supplying, deploying, and supporting technology for businesses across Kenya and East Africa. We are headquartered at Purple Tower, Shimo La Tewa Road, Nairobi.

What started as a hardware supply business in 2012 has grown into a full-service technology partner. Today we supply premium hardware, license software, design and install networks, deploy servers, train teams, and advise on IT strategy — all backed by a team of certified, experienced engineers.

Our Mission

To be the most trusted technology partner for businesses in East Africa — delivering genuine products, expert service, and honest advice that helps our clients grow.

Our Values

• Integrity — We recommend what you need, not what earns us the most.
• Expertise — Our team holds industry certifications and real-world experience.
• Accountability — We stand behind every product and every service we deliver.
• Local Commitment — We are Kenyan. We understand the business environment here.

Who We Serve

Our clients range from growing SMEs and startups to large corporates, NGOs, government agencies, schools, and universities. If your business depends on technology — and every business does — we can add value.

Our Team

Decision Labs is staffed by certified IT professionals holding Microsoft, Cisco, HP, and CompTIA credentials. Our engineers have hands-on deployment experience across banking, manufacturing, hospitality, education, logistics, and healthcare.

Our Partners

We are authorised partners and resellers for Microsoft, HP, Dell, Lenovo, Cisco, Sophos, Fortinet, Adobe, and other leading technology brands. This means every product you receive is genuine, covered by manufacturer warranty, and supported locally.